Shipping Policy

CHIRANJEEVI GROUP PRIVATE LIMITED

Learn about our shipping methods, delivery timeframes, and international options.

Last Updated: October 29, 2025

At CHIRANJEEVI GROUP PRIVATE LIMITED, we are committed to delivering your orders quickly, safely, and at affordable rates. This Shipping Policy explains our domestic and international shipping options, delivery timelines, charges, and other important details.

1. Domestic Shipping (India)

We offer multiple shipping options across India.

Shipping Options

Standard Shipping: 3–5 business days – ₹49 (Free on orders over ₹500)
Express Shipping: 1–2 business days – ₹99
Same-Day Delivery: Same day (order before 12 PM) – ₹199 (Select cities only)

Note: Delivery times are estimates and may vary by location. Orders placed after 2 PM may be processed the next business day.

2. Shipping Partners

We work with trusted courier partners including:

Delhivery
BlueDart
DTDC
India Post
Ecom Express

The courier is selected automatically based on your location and order type.

3. Delivery Time by Region

Metro Cities: 2–3 days (Standard), 1 day (Express)
Tier 2 Cities: 3–4 days (Standard), 1–2 days (Express)
Other Urban Areas: 4–5 days (Standard), 2–3 days (Express)
Remote Areas: 5–7 days (Standard), 3–4 days (Express)

4. Free Shipping

Orders with a subtotal of ₹500 or more qualify for free standard shipping within India.

Oversized or special-handling electronic items (such as large fans or fixtures) may be excluded from free shipping.

5. International Shipping

We ship to select countries worldwide through reliable international carriers.

International Shipping Partners

DHL
FedEx
UPS

International Shipping Process

Order Processing: 1–2 business days
Customs Clearance: Depends on destination country
Final Delivery: Handled by local courier partner

Customs, Duties & Taxes

International customers are responsible for all customs duties, import taxes, and local fees. These charges are not included in your order total.

6. Restricted Countries

We currently do not ship to the following locations due to trade restrictions:

North Korea
Iran
Cuba
Syria
Sudan
Crimea Region

7. International Returns

Return shipping costs for international orders are the customer’s responsibility unless the return is due to our error.

Please refer to our Return & Refund Policy for more details.

8. Order Tracking & Delivery

All orders include tracking information sent via email/SMS once shipped.

Tracking Status Definitions

Order Confirmed – Payment received
Processing – Order being packed
Shipped – Handed over to courier
In Transit – On the way
Out for Delivery – Arriving today
Delivered – Successfully delivered
Exception – Delivery issue (address, weather, etc.)

9. Delivery Attempts

Couriers will attempt delivery up to three times. If unsuccessful, they may:

Leave the package in a secure location
Leave a notice for rescheduling or pickup
Return the package for further instructions

10. Address Accuracy

Please ensure your shipping address is complete and correct.

We are not responsible for:

Delays
Lost shipments
Failed deliveries

caused by incorrect or incomplete addresses. Address changes are not possible once the order is shipped.

11. Special Shipping Considerations (Electronics)

Oversized & Heavy Items (Fans, Fixtures, Bulk Orders)

Additional charges may apply
Delivery time: 5–10 business days (domestic)
May require scheduled delivery

Pre-Orders & Backorders

Payment authorized at order time
Charged when shipped
Estimated ship date shared via email

Gift Orders

Option available at checkout
Personalized message supported
Prices hidden from invoice (on request)

Shipping Insurance

All orders insured up to ₹5,000 against loss or damage
Additional coverage available at checkout for high-value items

12. Frequently Asked Questions (FAQs)

How long will delivery take?
Standard: 3–5 days | Express: 1–2 days | International: 7–21 days

Can I change my shipping address?
Yes, only before the order is shipped.

Do you ship to PO Boxes?
Yes, for standard shipping only.

What if I’m not available during delivery?
The courier may reschedule or return the package after three attempts.

How do I track my international order?
Use the tracking number sent via email. Updates may pause during customs clearance.

13. Contact Us

If you have any questions about shipping, feel free to contact us:

CHIRANJEEVI GROUP PRIVATE LIMITED
📧 Email:info@chiranjeevigroup.com