Privacy Policy – Chiranjeevi Group

Privacy Policy – Chiranjeevi Group Private Limited

We respect your privacy and are committed to protecting your personal information.

Last Updated: October 29, 2025

This Privacy Policy explains how CHIRANJEEVI GROUP PRIVATE LIMITED (“Company”, “we”, “our”, “us”) collects, uses, discloses, and safeguards your information when you visit or make a purchase from our website.

1. Information We Collect

We collect the following types of information:

a) Personal Information

Full name
Phone number
Email address
Billing and shipping address
Order details
Payment method (processed via secure third-party gateways; we do not store card/UPI details)

b) Automatically Collected Information

IP address
Browser type and version
Device information
Pages visited and time spent
Cookies and tracking technologies

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate order status and service updates
Provide customer support
Improve our website and services
Detect and prevent fraud
Comply with legal obligations
Send promotional communications (only if you opt in)

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Remember your preferences
Analyze website traffic
Improve website performance

You can disable cookies in your browser settings, but some features of the site may not function properly.

4. Payment Information

All payments are handled through secure, PCI-DSS compliant payment gateways. We do not store or process your card, UPI, or banking details on our servers.

5. Sharing of Information

We may share your information with:

Courier and logistics partners
Payment processors
Website hosting and IT service providers
Government or legal authorities when required by law

We do not sell or rent your personal information to third parties.

6. Data Security

We implement reasonable technical and organizational security measures including:

SSL encryption
Secure servers
Restricted internal access
Regular monitoring

However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal data only as long as necessary to:

Fulfill orders
Comply with legal and tax requirements
Resolve disputes
Enforce our policies

8. Your Rights

You have the right to:

Access your personal data
Request correction of inaccurate data
Request deletion of your data (subject to legal obligations)
Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.

10. Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect data from minors.

11. Compliance with Indian Laws

This policy complies with:

Information Technology Act, 2000
IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
Digital Personal Data Protection Act, 2023 (where applicable)

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.

13. Contact Us

For any questions or concerns regarding this Privacy Policy:

CHIRANJEEVI GROUP PRIVATE LIMITED

Email: info@chiranjeevigroup.com